FAQ

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Do you offer a product/invoice photo-taking service (in case of ungating Amazon categories), and how much? 

 

Yes, our cost per unit includes: Receiving, Inspection, inventory pictures if damaged, Scanning invoices and packing slips to you if needed, Label removal, and Labeling (FNSKU, Fragile, Suffocation warning, Single unit - do not open).

 

Is there a subscription fee or monthly fee? If there is, how much about it? 

 

We charge a one-time (non refundable) set up (registration) fee of $75 to get started.

 

Do you help us keep the receipt & invoices? If you do, how long would you generally keep them? 

 

Yes, we keep all receipts, invoices, and documents pertaining to your shipments on file for 1 year. 

 

Do you require a minimum quantity of each shipment?

 

 No.

 

How do I  start a business with you? 

 

If you are ready to get started, let us know and we can get everything going for you. Once you have paid your set-up (registration) fee of $75, we send over our Welcome e-mail with detailed instructions on how to get started. 

 

 

What's the turnaround time of your prep center?    

 

This depends on your volume. We can typically turn around inventory in 24-48 hours. We work with all sellers to create a shipping plan that will best suit their needs.  

 

Do you offer FBM service and the cost? 

 

Yes, in most cases we charge $3.50/per unit. 

 

How do I pay? Is PayPal acceptable? Do you charge by case or by month?

 

We accept PayPal or Cash App. Your first (3) shipments are invoiced and due up front before inventory is sent - just until we have established trust with the client, then we can work out an invoicing schedule that works best for you. 

 

Do you offer storage service for products and what is the cost? 

 

Storage is free for items for 30 days - then $40/month per pallet thereafter. This is only if your inventory is not moving due to waiting to be ungated or delays in listings. 

 

Can you buy on behalf of me in some special cases such as purchase number limit and what is the cost? 

 

 We can. We require payment for items up front and charge an additional fee for purchasing - depending on volume.